Sarah Laird RHIA, CCS

With nearly 20 years of leadership experience in healthcare and hospital operations, Sarah Laird is a strategic force driving operational efficiency, technology-enabled solutions, and an unwavering commitment to delivering best-in-class service to clients. As Vice President of Workforce Solutions, Sarah plays a pivotal role overseeing the strategic direction, administrative leadership, and operational excellence across multiple business units. She ensures that innovative, technology-driven solutions align seamlessly with the organization’s overarching goals, while consistently prioritizing exceptional client service and satisfaction.

Before joining Enjoin, Sarah was a key architect of organizational transformation, leveraging cutting-edge technology to significantly enhance operational efficiencies and improve team member outcomes. Notably, she successfully restructured and streamlined a coding department of 150 professionals across multiple states, improving performance while building authentic, trust-based relationships with team members. This restructuring resulted in industry-leading coding metrics, recognized as “top performer, best practice” at each Epic Go Live of the multihospital health system. Under Sarah’s leadership, operational improvements were matched by sustained service excellence, ensuring the continued satisfaction of key clients, including CDI, physicians, and executive leadership teams. Her ability to drive measurable results while fostering strong client relationships has been a cornerstone of her success.

Sarah is deeply committed to professional development and industry advancement, actively engaging in volunteer roles and networking within key healthcare organizations. As a recognized thought leader, she advocates for both operational and service excellence, consistently prioritizing the enhancement of client, customer, and team member experiences. In 2017, Sarah was honored with the American Health Information Management Association (AHIMA) Triumph Award for Innovation in recognition of her outstanding contributions. She was recently elected to a three-year term on the AHIMA Council for Excellence in Education (CEE) and is an active member of several state and national associations, including NCHIMA, NCACDIS, AHIMA, and AAPC. Sarah is a frequent speaker at industry events, contributing to numerous conferences and forums where she shares her expertise on operational efficiency, technology-driven solutions, leadership, and strategies to elevate both the client and team member experience.